This privacy policy sets out how our company uses and protects any information that you provide.
Resolve Rights is committed to ensure that your privacy is protected. We ask you to provide certain information by which you can be identified. We assure you that it will only be used in accordance with this privacy statement. Our company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with the changes made. This policy applies to information held about current and potential future customers, clients and suppliers. By information we means personal and financial information about you we collect, use and store.
Information We Collect
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with us or choose to fill out a call back/program registration form. We may collect the following personal information from you when you visit our website or mobile apps and voluntarily provide the following information via one of our contact forms, via chat or phone session, or as part of a purchase of one of our courses or register on our site:
Contact Information such as name, email address, mailing address, phone number, IP Information about your business, such as company name, company size, business type, billing information, such as credit card number and billing address.
Note: All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers. We reserve the right to contact you on the information provided i.e., email and mobile numbers for the purpose of providing information and services of Resolve Rights. This may require us to contact you on your number even if it is listed on the DND list. In addition, we may use your contact information to send you e-mails/offers relevant to you, unless explicitly opted out by you.
Purpose Behind Seeking Your Information
We require your information in order to carry out settlement services activities. This includes:
- Copy of your Credit file
- Details of the unsecured loans
- Number of missed EMI on these unsecured loans
- Age of outstanding loans
- Proof of funds that is required for settlement
- Proof of incapacity to pay EMI if any
We will keep your information as long as we required for the purpose set out above or as required by any law that may apply from time to time.
Functionality of Cookies
Resolve Rights and our third-party partners, such as our advertising and analytics partners use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and recognize you across different services and devices. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly. If you want to opt out of cookies or data sharing you can e- mail us at [email protected]
Sharing of Collected Information
We may share personal information with our corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal act of our services and to facilitate joint or co-branded services where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in. We may disclose collected information only if required by law or in the good faith that such disclosure is reasonably necessary to respond to court orders, or other legal process. We may disclose collected information to law enforcement offices, third party rights owners, or others in the good faith that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy, respond to claims that an advertisement posting or other content violates the rights of a third party or protect the rights of property or personal safety of our users or of general public. Resolve Rights and its affiliates will share some or all of your personal information with another business entity where we plan to merge with or acquired by that business entity. If such a transaction occur than other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your collected information.
Link to Other Sites
Our Websites contain links to other websites that are not owned or controlled by Resolve Rights. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Websites and to read the privacy policies of each and every website that collects personal information.
Information Security Clause
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All payment transactions are processed through secure gateway providers and are not stored or processed on our servers.
Testimonials/Resolved Cases
We post customer testimonials/comments/reviews/settlement letter on our Websites which may contain personal information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial. If you want your testimonial removed, please reach out to us at [email protected]
Contacting Resolve Rights
Questions regarding this statement should be directed to the following address [email protected]
